Frequently Asked Questions
Everything you need to know about our Portable Appliance Testing equipment.
Are your PAT testers calibrated before shipping?
Yes, all our PAT test kits come with a fresh calibration certificate valid for 12 months, ensuring you are ready to test immediately upon delivery.
What is included in a standard PAT test kit?
Our standard kits typically include the PAT testing device, test leads, a calibration certificate, pass/fail labels, and a comprehensive instruction manual.
How long does shipping take within the UK?
We offer next-day delivery on all orders placed before 2:00 PM. Standard shipping typically takes 2-3 business days.
Do you offer technical support for first-time users?
Absolutely. We provide free lifetime technical support via phone and email to help you navigate your new equipment and understand testing procedures.
What is your return policy for electronic equipment?
We offer a 30-day money-back guarantee. The item must be returned in its original packaging and in unused condition to qualify for a full refund.
Do you offer bulk discounts for corporate orders?
Yes, we provide competitive tiered pricing for bulk purchases. Please contact our sales team directly for a custom quote on large volume orders.